Your industrial lab equipment is what makes your business run. When you have problems with your machines, you know just how damaging the downtime can be. By taking these factors into consideration when purchasing your next piece of industrial lab equipment, you can ensure you get the right equipment that works like you need it to.
While it may be enticing to jump right into price and warranties, there are some other areas you need to evaluate first. The amount of technical support that will be available to help remedy any problems that occur is a must. You want to work with a company who has technical support around the clock so you can get your answers at any time an incident occurs. You want to ensure they’re also available for system upgrades. Many businesses forget about these essential components until after they’ve already purchased the equipment. By asking about tech support and system upgrades, you can typically get the manufacturer to roll these features into the original purchase price. This will save you money later down the road.
The users of the equipment, such as a rub test machine, need to be your next area of consideration. What is their skill level when it comes to running the equipment? The end-users of the machine are likely going to need training on how to work the machine effectively. You should be asking the manufacturer whether or not on-site training or online training is available at no charge. You want to know exactly what you need to do in order to ensure your end-users are able to effectively use the product and get the results you expect from it.
The next area you want to consider is the service contract and warranty. You want to ensure that you get a warranty with the product in case the equipment fails. You should have a clear idea of what the warranty covers and what it doesn’t. In addition to the regular warranty, you should also question the manufacturer about service contracts that you can enter into for the ongoing service of your new lab equipment. Understand the terms fully so you’re not met with unexpected circumstances. For example, you don’t want to be hit with an auto-renewal fee and then get hit with a cancellation fee later when you stop the contract if you discover you no longer need it. Take the time now to understand the details so that you’re not left with problems later down the road that could’ve been avoided from the start.
Lastly, you want to take a look at the price of the equipment. Ensure you’ve got all other areas figured out before worrying about price. It’s very easy to get lost in looking at prices first and not actually considering the other areas, like warranties and end-user training. Price is going to depend on the manufacturer. We encourage you to compare prices of lab equipment that offer similar features mentioned above.
When it comes to purchasing lab equipment, it requires a good deal of contemplation. You don’t want to strike off buying the lowest price piece of equipment as you’ll likely run into more expensive issues later down the road. Be sure to take the time to consider all of the factors above when making your next purchase so you’re not met with any unexpected expenses later.